Support & Spares

Our commitment to you

Industry leading aftersales service is at the heart of our business, our unrelenting commitment to ongoing relationships ensures we are always here when you need us.

Part of the design criteria is to ensure that each machine has been viewed with not only a Barista’s eye but also a technician’s – meaning when work needs to be carried out, the time spent accessing major parts is kept to minimum, leaving little of your time interrupted.

To ensure your investment has a long and trouble-free life, our dedicated and experienced after sales service team is on hand to help, wherever you are in the world, offering you direct access to our technical experts and database of information.

We have developed extensive technical training courses, tailored to your level of expertise to ensure your understanding of our machinery continually grows. These courses have been developed to be delivered in person, either in Monaco or at your premises or remotely via numerous live video call technology.

Each trained technician will be approved by us and get a certificate to ensure your machine is in safe hands and fixed swiftly and effectively using official Conti parts.

We are currently working on a brand new spare parts website. In the meantime, if you are interested in finding out more about our after-sales and repair services, please click on the link below which will take you to the current website.